Here are our general policies for shipping and handling:

  1. Orders placed by 2pm PST will be shipped out same day.
  2. Free shipping items are mostly shipped with First Class USPS mail.
  3. Free shipping is available ONLY to our US customers.
  4. FedEx and UPS Next Day, 2nd Day and 3rd day are not available during Saturdays, Sundays and FedEx and UPS holidays. For example, if you placed your order for Next Day on a Friday, you will get it on Monday.
  5. COD shipments are handled by UPS.
  6. Priority Mail packages are NOT guaranteed delivery.
  7. All the packaging process is videotaped.
  8. We have no fulfillment on Saturdays.
  9. We are closed on all federal holidays and no packages will be shipped.
  10. We mail no solicitation or advertisement to your mailing address.
  11. Packages used are discreet and crush proof.
  12. Boxes and packages used will not indicate about the content of package for US deliveries.
  13. We are not shipping out of the United States